PODCAST: Why wait? Life can change in a moment, interview with former corporate CEO now wellness coach Jennifer Gale (Ep 35)

Episode 35 with Jennifer Gale

When Jennifer was 51 her husband became gravely ill and as he recovered she decided to do something she’d always wanted to do but had put off, a triathlon. The only problem was, she couldn’t swim more than 10 metres, run properly, or ride a bike. Her journey towards becoming an entrepreneur really started in […]

How do you plan to make it right?

As a consumer, I’ve learned that the best thing you can ever do when someone royally stuffs you around is to ask the question: “how do you plan to make it right?” Now as the owner of a micro business, I view that question as a business planning tool. Service errors, catastrophes and a plethora of unforeseen circumstances can sometimes hamper client service experiences, no matter how consumer-focused you are.